Terms of Purchase
1. Introduction
These Terms of Purchase (“Terms”) govern your purchase of women’s dresses from Giodi. By placing an order on our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2. Order Placement and Confirmation
When you place an order on our website, you are making an offer to purchase our products. We will send you an order confirmation email to acknowledge receipt of your order. This email is not an acceptance of your offer. Your order is considered accepted and a contract is formed only when we send you a shipping confirmation email. In the event that an item is out of stock or unavailable, we reserve the right to cancel your order and will notify you via email. We will issue a full refund if your order is cancelled.
3. Pricing and Payment
All prices on our website are displayed in the currency specified at the time of your visit. The price you pay for your order includes the cost of the products, but does not include any applicable taxes, duties, or shipping fees. These additional charges will be calculated and displayed to you during the checkout process. We accept various payment methods, including credit cards, debit cards, and other online payment services as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.
4. Shipping
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Processing Time: We strive to process your order within 1 - 3 business days from the date of order acceptance.
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Delivery Time: Once your order has been shipped, it is estimated to arrive at the shipping address you provided within 6 - 12 business days. Please note that delivery times may vary depending on your location, customs clearance (for international orders), and other factors beyond our control. We are not responsible for any delays in shipping.
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Shipping Address: It is your responsibility to ensure that the shipping address you provide is accurate. We cannot be held liable for items that are undeliverable due to an incorrect or incomplete address provided by you. If an item is returned to us because of an incorrect address, you will be responsible for any additional shipping fees required to resend the item.
5. Returns and Refunds
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Return Policy: You may return any item(s) within 60 days from the date of receipt, provided that the item(s) are in their original condition with all tags attached, unworn, unwashed, and undamaged. Items that do not meet these criteria may be rejected and returned to you.
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Return Process: To initiate a return, please contact our customer service team at service@giodi.shop. We will provide you with instructions on how to return the item(s), including the return shipping address. You are responsible for the cost of return shipping, unless the item(s) received were defective or incorrect.
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Refund Processing: Once we receive and inspect the returned item(s), we will process your refund within 5 - 10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to process the refund and for the funds to appear in your account.
6. Product Descriptions and Images
We make every effort to accurately describe and depict the products available on our website. However, product colors may vary slightly due to differences in monitor settings. We do not guarantee that the appearance of any product will exactly match what you see on your screen. If you have any questions about a product, please contact our customer service team before placing an order.
7. Limitation of Liability
To the maximum extent permitted by law, in no event shall Giodi or its affiliates, directors, employees, agents, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, or business interruption, arising out of or in connection with your purchase of our products or use of our website, even if we have been advised of the possibility of such damages. Our total liability to you for all claims related to your purchase or use of our services shall not exceed the amount you paid for the specific product(s) that are the subject of the claim.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Italy. Any disputes arising out of or in connection with these Terms or your purchase from Giodi shall be subject to the exclusive jurisdiction of the courts located in Rome, Italy.
9. Changes to these Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after the effective date of the updated Terms constitutes your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact us at:
Giodi
Via del Corso, 00187 Roma Rome, Italy
Email: service@giodi.shop